Privacy Policy

LWACHILLES LTD - Last updated: June 2026

1. Introduction

LWACHILLES LTD ("we", "us", "our") is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our API services.

By using our services, you consent to the data practices described in this policy.

2. Information We Collect

Information you provide directly:

• Email address (for account registration)
• Payment information (processed by third-party payment providers)
• Communication records when you contact our support

Information collected automatically:

• IP address and approximate location
• API usage data (request counts, timestamps, model types)
• Device and browser information
• Log data (access times, error logs)

3. How We Use Your Information

• To provide, maintain, and improve our API services
• To process transactions and manage your account
• To monitor usage patterns and prevent abuse
• To communicate service updates and important notices
• To respond to your support requests
• To comply with legal obligations

4. Data We Do NOT Collect

5. Data Sharing and Disclosure

We do not sell your personal information. We may share data only in the following circumstances:

• Service providers: Payment processors, hosting providers who assist in delivering our services (under strict confidentiality agreements)
• Legal requirements: When required by law, court order, or governmental authority
• Protection of rights: To protect the safety, rights, or property of LWACHILLES LTD and its users
• Business transfers: In connection with a merger, acquisition, or sale of assets (with prior notice)

6. Data Security

We implement industry-standard security measures to protect your data:

• TLS/SSL encryption for all data in transit
• Encrypted storage for sensitive credentials
• Regular security audits and vulnerability assessments
• Access controls and authentication for internal systems

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

7. Data Retention

• Account data: Retained while your account is active, deleted within 30 days of account closure
• Usage logs: Retained for up to 90 days for operational purposes
• Payment records: Retained as required by applicable tax and financial regulations

8. Your Rights

You have the right to:

• Access: Request a copy of the personal data we hold about you
• Rectification: Correct inaccurate or incomplete data
• Erasure: Request deletion of your personal data
• Portability: Receive your data in a structured, machine-readable format
• Objection: Object to processing of your data in certain circumstances

To exercise these rights, contact us at the email addresses below.

9. Cookies

We use essential cookies for authentication and session management. We do not use third-party tracking or advertising cookies.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

11. International Data Transfers

Your data may be processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers in accordance with applicable data protection laws.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a revised "Last updated" date.

13. Contact Us

For privacy-related inquiries or to exercise your data rights:

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